Frequently Asked Questions
What is a fine Art Print?
A hard question to answer as everyone has a different view on that. For us, a fine art print is something that can only be achieved by combining state of the art printing with some of the best photographers and photography materials available. We only use the sharpest and most spectacular images from photographers so as to ensure that every print delivered will make you think ‘wow’. The detail and colour representation afforded in these images is truly incredible.
What is the printing process?
All prints are printed on a state of the art Epson 3800 Pro printer. This printer uses the most recent Ultrachrome K3 inks which coupled with the top of the line papers guarantees print longevity of over 100 years.
What kind of paper do you use?
We use the highest quality Hahnemuhle Fine Art Pearl paper. Hahnemuhle’s fine art pearl paper is widely regarded as the best in its field.
For canvas prints we use Hahnemuehle Leonardo canvas. It produces a glossy look so that it can be hung up straight away without any further work done to it. Canvas is an overall cheaper option as 'framing' a canvas is cheaper than a full glass frame for a print. (You can even do it yourself very easily).
What print sizes do you offer?
We currently offer 4 print sizes.
- A3+ (13×19inches)
- A2 (16.5×22.5 inches)
- A2+ Canvas only (17x25.5 inches)
- Panoramic Medium (13× approx 40 inches)
- Panoramic Large (17x approx 50 inches)
What is a limited edition?
All the prints are hand signed as well as being part of a numbered limited edition. A limited edition means that once the total stated number of prints has been sold (say a limited edition of 100 prints) the image will never again be printed as a fine art print. This means that you can be sure that there will only ever be, for example,100 editions of the print you have purchased as a fine art print. This not only makes the print more valuable but also more personal.
All images may, however, still be used for stock imagery purposes. This means that it can still be used for commercial purposes (for example promoting a climbing manufacturing company)- however this will not result in the image being printed in a fine art form.
What is the difference between a fine art print and something that my local lab can produce?
The difference is that all of our printing is done in house on an individual basis. This allows us to have complete control over the final output and maximize the potential of each print. In addition the paper that we use is of much higher and thicker quality than that used by print labs meaning that your print will last longer and look and feel better.
How much is P&P?
FREE anywhere in the world.
How long will it take me to receive my print?
This depends on whether Jon is in the office to sign your print when you put your order through- put you should receive it within 5-7 working days.
What do I do if my print is damaged upon arrival?
We will send you another one fee of charge, of course. However, they are well wrapped up in acid free tissue paper in a thick cardboard tube so we don’t envisage this being a problem.
Can I return my print?
We are confident that you will be very happy with the quality of your print so we are equally happy to offer a full refund of your print if you are not happy with it.